Post Category → Europe Debates

How to File a Travel Complaint Anywhere in the European Union, UK & Norway

Many travelers assume that filing a complaint simply involves sending an angry email to the airline or tour operator. However, Europe has a structured legal framework for travel complaints that is often overlooked or misunderstood. Jurisdiction is central to the EU complaint process. Complaints must be filed in the country where the contract was made,… Continue reading →

Video-conferencing tools: Teams, Zoom, and what’s next?

The debate in Europe about video-conferencing tools is no longer focused on features. Now, it centers on issues such as sovereignty, governance, and the acceptable level of institutional risk. For over a decade, Europe mainly relied on American platforms: first Skype, then Microsoft Teams, and more recently Zoom. Each time, people adopted these tools quickly… Continue reading →